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Tackling Barriers to End-of-Life Care Services

Our latest blog post is written by recent JV AmeriCorps member Claudia Gomez Postigo (Hillsboro, OR ’15-16) who served as the Minority Community Outreach Coordinator – Hospice Specialist with Care Partners in Hillsboro, Oregon. Below, Claudia reflects on a project she completed with a co-worker that sought to tackle the language and literacy barriers her patients encountered when trying to take their medications.

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During my 2015-2016 JV year, I partnered with one of Care Partner’s incredible nurses, Judith Gillen, to work on a project which was initially drafted as a response to the needs of our Latino patients and families. The issues we were first hoping to address were the language and health literacy barriers our Latino patients encountered when managing their multiple daily medications. We created a color-coded system of labels, partnered with a couple of families (both Latino and non-Latino), and introduced these labels into their homes.

The results of the project were spectacular with various degrees of positive feedback from our patients and caregivers. We realized that the problem was much larger than the language and literacy barriers of our Latino patients. Regardless of ethnicity, educational background, or level of literacy, our families were dealing with multiple medications every day, and a system to organize the ones most easily confused made a significant difference. We also came up with a medication chart which included each medication’s corresponding label color, simple instructions, and the symptom each medication treated. We noticed that some patients responded better to the color of the label, while others preferred to use the symptom as the identifying factor of the medication. Both our Spanish-speaking and English-speaking caregivers loved the labels and expressed how they wished they had gotten them sooner.

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I was asked to present this project to a board of physicians that our hospice partnered with. After their positive feedback, we were encouraged to put this project on with all patients and families. There are still some areas of this project that need to be evaluated. Now that Care Partners has a greater understanding of its patients’ needs, with the help of this year’s JV AmeriCorps member Megan Andreasen, Care Partner’s next step will be to find an effective system for all nurses to begin introducing and using the labels in their practices.

This past year with Care Partners has confirmed my desire to pursue a future in nursing. I am so lucky to have been a part of the team and family!

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Upcoming Virtual Events

Get to Know JVC Northwest

Tuesday, September 28 | 7:00pm ET/4:00pm PT 

Join us to learn all the basics about a year of service in the Pacific Northwest, including where you can serve, what you might do, and how to apply. Our Recruiter, Zayna, will also share her experience as a JV in both Alaska and Montana. Finally, we’ll open it up for an informal Q+A. 

How to Make Your Application Stand Out

Wednesday, October 6 | 6:00pm ET/3:00pm PT

How can you position yourself to be a strong candidate for JVC Northwest? We’ll share tips and tricks to help you navigate the application, interview, matching, and placement process. We’ll also leave plenty of time for Q+A.  

Zayna Abusada

(She/her/hers)
JVC Northwest Recruiter

Zayna Abusada (Ashland, MT ’17-18, Anchorage, AK ’18-19) was most recently a JV in south-central Alaska serving with immigrant and refugee English-Language learners as the Academy for Citizenship and Civics Support Specialist with the Alaska Literacy Program (ALP) in Anchorage. Zayna first served with Indigenous students on the Northern Cheyenne and Crow Reservations. Originally from Iowa City, Iowa, Zayna went on to earn her undergraduate degree in History and Theological Studies with a minor in Middle Eastern Studies at Saint Louis University.

Catch Zayna at an Event Near You!

September

9/8/2021Saint Mary’s College (IN)VirtualFall Career Fair
9/9/2021University of Notre DameVirtualFall Career Fair
9/13/2021University of DaytonIn PersonFall Career Fair
9/14/2021University of Notre DameIn PersonFall Career Fair
9/14/2021Saint Joseph’s UniversityVirtualFall Career Fair
9/15/2021Saint Louis UniversityVirtualAll Majors Career Expo
9/16/2021University of DaytonVirtualFall Career Fair
9/17/2021Creighton UniversityVirtualFall Career Fair
9/17/2021Georgetown UniversityVirtualFall Career Fair
9/20/2021University of Wisconsin-MadisonIn PersonPublic Service Fair
9/21/2021Whitman CollegeVirtualCareer & Internship Fair
9/21/2021University of San FranciscoVirtualCareer Premiere: Service Careers
9/22/2021Le Moyne CollegeVirtualFall Job and Internship Fair
9/22/2021Marquette UniversityIn PersonFall Career & Internship Fair
9/23/2021University of IowaIn PersonHelping, Health, & Public Service Industry Career Fair
9/23/2021Boston CollegeVirtualFall Career & Internship Fair
9/23/2021Xavier UniversityVirtualFall Career Fair
9/29/2021Santa Clara UniversityVirtualFall Career Fair Bash
9/29/2021Fairfield UniversityVirtualFall Career & Internship Fair
9/29/2021DePaul UniversityVirtualFall Career Fair (Day 1 Only)
9/30/2021Providence CollegeVirtualFall Career Expo
9/30/2021Saint Martin’s UniversityVirtualInternship & Service Fair

October

10/5/2021Pepperdine UniversityVirtualCareers with Social Impact Fair
10/6/2021Saint Mary’s College (CA)VirtualCareer & Internship Fair
10/7/2021Loyola New Orleans/UNOVirtualJoint Fall Job & Internship Fair
10/7/2021Spring Hill CollegeVirtualBadger Career Expo Day 2
10/13/2021Gonzaga UniversityIn PersonPost Grad Service Fair
10/13/2021Ohio UniversityVirtualGovernment, Nonprofit, and Service Fair
10/16/2021Ignatian Family Teach-InVirtualBreakout Session and Exhibiting
10/18/2021University of DaytonVirtualBeyond UD Fair: Post Graduate Volunteer Programs